Privacy Policy

1. Introduction

Oakwood Systems Group, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at oakwood-systems-group.com (the "Site") or use our services.

Please read this Privacy Policy carefully. By using the Site or our services, you consent to the practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.

We are a company headquartered in the United States. This Privacy Policy is intended to comply with applicable U.S. federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA), where applicable.

2. Information We Collect

2.1 Personal Data

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form on our website
• Subscribe to our newsletter
• Request information about our services
• Communicate with us via email, phone, or other means

The types of personal information we may collect include:

• Name (first and last name)
• Email address
• Phone number
• Company name and job title
• Mailing address
• Any other information you choose to provide

2.2 Usage Data

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on those pages
• Referring website address
• Date and time of your visit
• Click-through data

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information and to improve the functionality of our website. Cookies are small data files stored on your device.

Types of cookies we use:

• Essential Cookies: Required for the website to function properly. These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
• Functional Cookies: Enable enhanced functionality and personalization, such as remembering your preferences.

You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, maintain, and improve our services
• To respond to your inquiries and fulfill your requests
• To send you administrative information, such as updates on our services
• To communicate with you about products, services, and events (if you have opted in)
• To analyze usage patterns and improve our website
• To detect, prevent, and address technical issues
• To comply with legal obligations
• To protect our rights and the rights of others

4. Who Has Access to Your Data

We take your privacy seriously and limit access to your personal information. Your data may be accessed by:

• Our employees and authorized personnel: Only those who need access to perform their job functions have access to your personal information.
• Service providers: We may share your information with third-party vendors who perform services on our behalf, such as email delivery, analytics, and customer support.
• Legal authorities: We may disclose your information if required by law or in response to valid requests by public authorities.

We do not sell, rent, or lease your personal information to third parties for marketing purposes.

5. Third-Party Services

We use third-party services that may collect, use, and share your data. These services include:

5.1 FormSubmit

We use FormSubmit (formsubmit.co) to process contact form submissions on our website. When you submit a form, your information is sent through FormSubmit's servers to deliver your message to us. FormSubmit may temporarily store your submission data for spam filtering purposes. For more information, please review FormSubmit's privacy policy at https://formsubmit.co/privacy.

5.2 Google Analytics

We use Google Analytics to analyze the use of our website. Google Analytics collects information about how visitors use our site, including your IP address, which may be anonymized. Google Analytics information is stored by Google and may be transferred to servers in the United States. For more information, please review Google's privacy policy at https://policies.google.com/privacy.

5.3 Other Third-Party Services

We may use other third-party services from time to time. We encourage you to review the privacy policies of any third-party services we use.

We are not responsible for the privacy practices of third-party services. We encourage you to read their privacy policies.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information. These rights may include:

7.1 Right to Access

You have the right to request information about the personal data we hold about you and to receive a copy of that data.

7.2 Right to Correction

You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

7.3 Right to Deletion

You have the right to request that we delete your personal information, subject to certain exceptions such as legal retention requirements.

7.4 Right to Opt-Out

You have the right to opt out of receiving marketing communications from us. You can unsubscribe from our emails at any time by clicking the unsubscribe link in the email or contacting us directly.

7.5 Right to Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights.

7.6 California Residents

If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected
• Right to know whether your personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to access your personal information
• Right to equal service and price

8. How to Delete Your Data

If you wish to request deletion of your personal information, you may do so by:

• Emailing us at contact@oakwood-systems-group.com with the subject line "Data Deletion Request"
• Calling us at +1 (763) 288-2784
• Sending a written request to our address: 1001 Craig Rd, Saint Louis, MO 63146

Please include the following information in your request:

• Your full name
• Email address associated with your account or inquiry
• Specific details about the data you want deleted

We will respond to your request within 30 days. Please note that we may need to retain certain information for legal, accounting, or reporting requirements.

9. Contact Information for Data Protection Inquiries

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

For privacy-specific inquiries, please include "Privacy Inquiry" in the subject line of your email.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Site or our services following the posting of a revised Privacy Policy means that you accept and agree to the changes.

Significant changes to this policy will be communicated through:

• A notice on our website homepage
• An email notification (if you have provided your email address)